About Us


New Concept Travel was founded by Bernard Bialylew who has 40 years’ experience in the Travel and Tourism industry and Malcolm Lindop whose achievements in the UK travel scene have been outstanding.

We were colleagues and are now friends and partners and our philosophy is to provide land services to Travel Agents around the world at the utmost level of service and at the most competitive costs.  

All our staff have long experience in all the Far Eastern markets, our coordinators in Europe speak Mandarin, Cantonese, Bahasa Malaysia, very soon Thai and of course English.    

Our head office in Hong Kong is the doorway to the world.  Our staff having an average of 20 years in the industry, having worked together for decades. The team is very tightly knit and responds very fast to all queries.    

Along with our Hong Kong head office and our London support office, we also have sales offices in Jakarta, Bangkok (for Thailand, Cambodia Laos & Myanmar) and Seoul, Sales Managers in Beijing, Shanghai, Taipei, Manila, Hanoi, Kuala Lumpur, Bordeaux and Belgrade (for East Europe and the Balkans) plus Representative Companies in India, Dubai (GCC States & Egypt), Moscow (Russia, CIS & Baltics), Italy and Japan which are promoting our products.

We are looking to expand our sales teams in other locations.

In the spirit of a one stop shop we have listed below all the destinations we currently cover. Far from being a jack of all trades, each partner has been selected as a major power in their own area with proven quality/price ratio able to satisfy the most demanding of customers.

Central AfricaAngola, Cameroon, Central African Republic, Chad,
Democratic Republic of the Congo, Republic of the Congo,
Equatorial Guinea, Gabon, Sao Tome and Principe
Eastern AfricaBurundi, Comoros Islands, Djibouti, Eritrea, Ethiopia, Kenya,
Madagascar, Malawi, Mayotte Island (France), Mozambique,
Rwanda, Somalia, South Sudan, Tanzania (incl. Zanzibar),
Uganda, Zambia, Zimbabwe
Northern AfricaAlgeria, Canary Islands (Spain), Egypt, Libya, Morocco,
Sudan, Tunisia, Western Sahara
Southern AfricaBotswana, Eswatini (Swaziland), Lesotho, Namibia, South Africa
Western AfricaBenin, Burkina Faso, Gambia, Ghana, Guinea, Guinea-Bissau,
Côte d’Ivoire, Liberia, Mali, Mauritania, Niger, Nigeria,
Senegal, Sierra Leone, Togo
The Americas
Central AmericaBelize, Costa Rica, El Salvador, Guatemala, Honduras,
Mexico, Nicaragua, Panama
North AmericaCanada, United States (incl. Alaska)
South AmericaArgentina (including Antarctica), Bolivia, Brazil,
Chile, Colombia, Ecuador (incl. Galapagos Islands),
French Guiana, Guyana, Paraguay, Peru, Suriname,
Uruguay, Venezuela
Central AsiaAfghanistan, Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan,
Mongolia, Tajikistan, Turkmenistan, Uzbekistan
North East AsiaChina, Hong Kong / Macau, Japan, North Korea,
South Korea, Taiwan
South AsiaBangladesh, Bhutan, India, Nepal, Pakistan, Sri Lanka
South East AsiaBrunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar,
Philippines, Singapore, Thailand, Timor-Leste, Vietnam
CaribbeanAntigua & Barbuda (Incl. Redonda Island), Aruba, The Bahamas,
Barbados,Bonaire, British Virgin Islands, Cayman Islands, Cuba,
Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe,
Haiti, Jamaica, Martinique, Puerto Rico, Saint Barthelemy,
Saint Kitts & Nevis, Saint Lucia, Saint Martin, Saint Vincent
and the Grenadines, Sint Maarten, Trinidad and Tobago,
Turks and Caicos, U.S. Virgin Islands
BalkansAlbania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo,
Montenegro, North Macedonia, Romania, Serbia, Slovenia
Eastern EuropeBelarus, Czech Republic, Georgia, Hungary, Moldova,
Poland, (incl. Siberia), Slovakia, Ukraine
Northern EuropeDenmark, Estonia, Faroe Islands, Finland, Greenland,
Iceland, Latvia, Lithuania, Norway, Sweden
Southern EuropeCyprus, Greece, Malta, Portugal, Spain, Turkey
Western EuropeAustria, Belgium, France, Germany, Ireland, Italy,
Liechtenstein,Luxembourg, Monaco, Netherlands,
Switzerland, United Kingdom
Middle East
The Middle EastBahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman,
Palestine, Qatar, Saudi Arabia, Syria, United Arab Emirates
(Incl. Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah,
Sharjah, Umm Al Quwain), Yemen
OceaniaAustralia (Incl. Christmas Island, Tasmania), New Zealand
Indian Ocean Island
Andaman and Nicobar Islands (India),
La Reunion (France), Maldives, Mauritius, Seychelles
Pacific Island
Melanesia (Fiji, New Caledonia, Papua New Guinea,
Solomon Islands, Tahiti (France), Vanuatu);
Micronesia (Federated States of Micronesia, Guam & Saipan (USA),
Kiribati, Mariana Islands, Marshall Islands, Nauru, Palau);
Polynesia (Cook Islands, Easter Island (Chile),
French Polynesia, Samoa, Hawaii (USA), Tonga, Tuvalu, Vanuatu)

We are suggesting to our clients so many destinations and areas of operation because we feel a “new normal” is now with us and it is vital that we all expand our product lines to cater for the years to come, effortlessly and seamlessly.  With this in mind, we are now producing fixed FIT and Group packages in dozens of destinations around the world, to cater for what we see as an increasing demand for this type of travel.

We are not just a tour operator, a land content provider.  We wish to be your partner helping you grow your business and make your customers happy and satisfied.